01905 887532 info@houghgould.com

Privacy Policy

When you request information from Hough Gould, Hough Gould obtains information about you to help us supply you with the details you have requested. This statement explains how we look after that information and what we do with it.

We have a legal duty to prevent your information falling into the wrong hands. We must ensure that the data we hold is accurate, adequate, relevant and not excessive.

Normally the only information we hold comes directly from you. Whenever we collect information from you we make it clear which information is required in order to provide you with the information or service you need. You do not have to provide us with any additional information unless you choose to. We store information securely on our computer systems, we restrict access to those who have a need  to know, and we train staff in handling the information securely.

We may also like to contact you in the future to tell you about other properties or services we provide which we feel may be of interest to you. You have the right to ask us not to contact you in this way. We will always aim to provide a clear method for you to opt out. You can also contact us directly at any time to tell us not to send you any future material.

Very occasionally we carry out a joint mailing with carefully selected other agents, in order to tell you about listed properties we think you might be interested in. Again you have the right to opt out of this.

You have the right to a copy of all information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy write to laura@houghgould.com. We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.